Refund Policy
  • Original Receipt - Returns with the original receipt will be refunded in the original form of payment.
  • Gift Receipt - Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount on the gift receipt.
  • Delivery Fees - Delivery fees are non-refundable and prior purchases are not eligible for price adjustments.
  • Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).
  • Over $10,000 - If your return for Merchandise Credit Cards is greater than $10,000, we will issue you $10,000 in Merchandise Credit Cards to you that day, then mail additional Merchandise Credit Card(s) for the remaining amount owed to you.

Contact us for support to find the answers you're looking for

Company 

Company Address - 003, No.11,Lane 1175, Tongpu Road, Putuo District, Shanghai, Shanghai, China 200333

Email - info@cyetus.com

Tel - (+86) 15001806136

US warehouse and office

Warehouse Address - 10528 Pioneer Blvd. Santa Fe Springs.90670 CA

Email - customercare@cyetus.com

Hotline - 1(888)350-7687

Discover More and get your own discount